Tickets – what the FAQ!?

I no longer need my ticket – what do I do?
If you have bought your ticket in the last 24 hours, or in mistake, please contact Brown Paper Tickets and you may get a refund. Otherwise, there is no return policy for Nowhere tickets.

I want to give my ticket to someone else – what do I do?
It is important that the name of the person attending is registered as the person to be let on to the site. Please email Esta dirección electrónica esta protegida contra spambots. Es necesario activar Javascript para visualizarla from the email account you bought the ticket with, giving the full name and email address of the new owner of the ticket. A reply will be sent to both email addresses to prevent fraud.

Why are we using Brown Paper Tickets?
Other burner events have used them and they are cheap, and they also give donations to charities. They are a US-based organisation and fairly new to the UK, hence a few Americanisms – bear with them!

I bought my ticket and got a confirmation, what happens next?
You will get an email welcoming you to Nowhere and including some information about the event. The Nowhere survival guide (which includes directions to the event) will be posted to you closer to the date. People who live too far away to post the survival guide will have theirs emailed to them.

Where is my ticket?
This year, we won’t be posting out paper tickets – everyone’s ticket is ‘Will Call’. This means that you turn up at the Gate, present photo ID for us to check against the list of people who have bought tickets, and you’ll be let in. It’s very important you tell us the names of everyone you’ve bought tickets for, or they may not be let in! If you are worried about this, then email Esta dirección electrónica esta protegida contra spambots. Es necesario activar Javascript para visualizarla And don’t forget your photo ID!

I have a question about ticket ordering, who do I contact?
Please contact Brown Paper Tickets on +44 800 411 8881 (outside the UK), 0800 411 8881 (inside the UK) or email Esta dirección electrónica esta protegida contra spambots. Es necesario activar Javascript para visualizarla
If your question is about tickets to Nowhere, then email Esta dirección electrónica esta protegida contra spambots. Es necesario activar Javascript para visualizarla

My dog's got no nose – how does it smell?
Awful

Can I leave the site and come back?
Yes. When you arrive at the site for the first time, you’ll get a wristband that allows you on and off site whenever you want.