About us

Norg, the group of humans collaborating in organising Nowhere is recruiting for a Finance and production role – this is a paid position on a contract basis through the end of August 2025.

PURPOSE/SUMMARY: 

Are you detail-oriented but also love a bit of chaos and logistics? We’re looking for a temporary on-site helper to support Finance and Production during a very busy period: 16–30 June. You’ll be assisting the Finance Coordinator with purchasing, organising expenses and files (boring but essential!), and if you have some extra time, you’ll also lend a hand to the Production team during the final preps before Nowhere kicks off. A great short-term role if you want to contribute behind the scenes!

TIME COMMITMENT:

• From 16 to 30 June, full availability preferred (4–6 hours/day depending on the day)
  
• On-site support only — no pre/post-event responsibilities
  
• No regular meetings, but daily check-ins with Juan and Production team

DUTIES/TASKS

Pre-Event (June 16 to June 30)

• Assist the Finance Coordinator with:
  
  • Organising and tracking purchases for departments
    
  • Reviewing and filing invoices
    
• Liaise with Runners to manage daily on-site purchasing requests
• Help Production team as needed, e.g.:
  
  • Tracking deliveries
    
  • Supporting production office tasks
    
  • Assisting with basic logistics or coordination needs
    
• Participate in any planning or daily sync meetings relevant to your tasks

On-Site in June / July

• All of the above will happen on site during this window
  
• Be flexible to jump between Finance and Production depending on workload
  
• Help with basic coordination or admin tasks if Production needs extra support
  
• Participate in any on-site meetings relevant to your role

Post-Event from August

• No post-event tasks required
  
• Optional: you’re welcome to provide feedback or join debriefs if you want to stay involved

PURPOSE/SUMMARY

To take responsibility for Norg infrastructure and event time volunteers for entirety of shift. To ensure that all necessary maintenance to infrastructure is carried out in a timely manner or made safe when necessary. To ensure the safety and well-being of event time volunteers on shift. 

DUTIES/TASKS:

On-Site

• Take responsibility for site infrastructure and event time volunteers during course of shift
• Maintain radio protocol as per guidelines
• Ensure that all infrastructure maintenance is carried out in a timely manner
• Ensure that when necessary infrastructure is made safe/cordoned off/etc (e.g. in cases of severe weather)
• When necessary serve as point of contact for Malfare complex (eg Malfare Shift Lead and Assistant Malfare Shift Lead are called away)
• Be a point of escalation for infrastructure safety and maintenance
• Participate in any debriefing or incident meetings as required
• Participate in handover meeting and ensure any incomplete issues are reported to next shift
• Complete end of shift paperwork for every shift

PURPOSE/SUMMARY

Our onboarding assistant will help the R&R team to onboard new Leads and MetaLeads with the creation of Nowhere email addresses and access to Google Drive. You will also assist with updating and maintaining role descriptions, handbooks and welcome packs for leads. You will have online meetings with each of the new Leads to welcome them to Norg and show them how to use Drive, who is who etc. 

This is a mostly pre-event role, which can get very busy and will involve having up to 3-4 meetings a week (depending on availability) as the teams get recruited before the event. 2023 will likely be a busy year as there are lots of roles to be filled before the event. You will need to be IT savvy and understand how Google Drive works. You may also be answering questions from volunteers around who can help them with their query so it is good to know who the departments are and what they do. 

DUTIES/TASKS:

Pre-Event 

• Ask the consent committee if it is okay for the new person to become a lead (email the consent team  consent@goingnowhere.org)
  
  

• • Provide all new crew members with welcome pack, handbook, and other information as relevant to their role
  • Have a meeting with each crew member to explain onboarding process
  • Assign Nowhere email address and provide Drive access as appropriate for role
  • Maintain up-to-date Leads contact list with guidance from the R&R team
  • Promote volunteering and the principles and culture of Nowhere

• Participate in any other planning meetings relevant to your role

On-Site

• Participate in any on-site meetings relevant to your role
• Carry out any site management shift as agreed (Site Lead/Malfare Lead etc) 

Post-Event

• Update welcome packs, handbooks, role descriptions, and working manuals as needed
• Contribute to post nowhere report on what worked, what can be improved, and planning for the next year
• Provide feedback and highlight any areas that may need review or improvement
• Participate in any all lead meetings for debriefing as required

PURPOSE/SUMMARY

To support Nowhere organisation with guidance on volunteer relations, policies & procedures, and training & development. To oversee admin functions including the creation and maintenance of role descriptions, handbooks & welcome packs, and onboarding of crew.  

DUTIES/TASKS:

Pre-Event 

• Review and update polices such as volunteer codes of conduct, leads expectations and standards, health and safety, etc 

• Create and maintain welcome packs, handbooks, role descriptions, and working manuals 

• Analyse training needs in conjunction with department leads

• Ensure all leads and volunteers are kept up to date with changes to policies, working practices

• Provide guidance and support on conflict resolution among volunteers according to established procedures and develop procedures where necessary

• Promote volunteering for Nowhere and Nowhere as an organisation

• Promote the principles and culture of Nowhere

• Participate in any other planning meetings relevant to your role

On-Site

• Ensure that volunteers work in safe, healthy, and supportive environment
• Assist with volunteer registration and coordination as and when needed
• Participate in any on-site meetings relevant to your role
• Carry out any site management shift as agreed 

Post-Event

• Review and update role descriptions, working manuals, and welcome packs as apporpriate
• Contribute to post nowhere debrief on what worked, what can be improved, and planning for the next year
• Provide feedback and highlight any areas that may need review or improvement
• Participate in any all lead meetings for debriefing as required

PURPOSE/SUMMARY

Welfare is a sober, calm space provided during Nowhere event week for participants who are overwhelmed or need support. It is staffed by Shift Leads and Shift Volunteers (sometimes called “Welfairies”) and run by two Welfare Leads.

You will be responsible for planning for and providing the Welfare provision. The role is year round, although most planning is done from Jan-July, and includes the set up of the Welfare space, keeping Welfare running smoothly during event week, then wrapping up, leaving everything in a good state for the next year.

You will work with a fellow Co-Lead, so tasks are shared and there is no single point of failure. 

DUTIES/TASKS:

This is a year round role, and planning typically starts from January. The month before the event is usually the busiest, and after the event there are some wrap-up tasks before a lull until the cycle starts again. 

During the event Welfare Shift Leads and Welfare Volunteers provide 24/7 cover via a rota, and the Welfare Leads only need to be around to deal with anything that is escalated to them. You of course may also do rota shifts if you wish.

Here’s an example of *some* of the tasks you’ll be helping with throughout the year; 

Pre-Event

Jan-Feb 

• If new, get “on boarded” by your MetaLead, and meet your fellow Welfare Lead via online meetings. 
• Discuss and decide your budget requirements for the coming year (previous years budgets are available for reference.)
• Discuss and decide whether further Welfare team roles would be useful, and if so produce role descriptions and work with Comms to advertise. 
• Set up FIST (our online volunteer management platform) with the shifts and numbers of volunteers you need (you will get guidance if you need it.)

March-April 

• Keep an eye on FIST to make sure volunteers are signing up to shifts
• Communicate with your MetaLead and the Comms Team about recruitment needs / post on social media to advertise roles.
• Communicate with Survival Guide and Census Leads to ensure both documents meet the needs of Welfare.
• Participate in online meetings with your co-Lead and MetaLead as required.

May-June 

• Keep an eye on FIST to make sure volunteers are signing up to shifts 
• Work with the Comms Team and your MetaLead to increase the promotion of shifts available to try and get any gaps filled
• Produce a “shopping list” (purchase list) of items which will be required by Welfare during the event, mostly consumables and decor, and send to Purchasing.
• Produce any required training materials
• Plan on-site and online Shift Lead and Shift Volunteer training (run either by yourself, or by a volunteer you have recruited)
• Run, or oversee the running of, online training sessions for Shift Leads and Shift Volunteers.
• Respond to queries from volunteers and organise Early Entry (EE) passes for any who need to arrive before Gate opens.
• Print off rotas and any other required documents.
• Participate in online meetings with your co-Lead and MetaLead, and others, as required.

On-Site

July 

• The Welfare Structure will have been built by the Build Team. You will have two days to then set up the space and prepare for opening. You can either do this yourself or recruit a volunteer.
• Run, or oversee the running of, on-site training sessions for Shift Leads and Shift Volunteers.
• Talk with NoInfo if you still need to recruit volunteers to fill shifts.
• Ensure the smooth running of Welfare, keeping in touch with Shift Leads so you are aware of any issues, and working to resolve those. 
• Liaise with Malfare, Nomads, Inclusion, Red Cross, and any other teams as appropriate.
• At the end of the event, pack away everything from the Welfare Structure (or ensure someone else does) and take an inventory.

Post-Event

• Take part in the Census.
• Provide written feedback in the form of a Post Nowhere Report (PNR) and in a wrap up meeting with your team and MetaLead as appropriate.
• Attend the annual All Leads Meeting (ALM) in Barcelona if possible.

PURPOSE/SUMMARY

Responsible for overall Greeter operations, procedures, and protocols for Nowhere including ensuring Greeter shifts are fully resourced, welcoming participants to Nowhere, and ensure that participants are informed of guidelines, survival guide information, and other relevant information to enjoy themselves at Nowhere.

DUTIES/TASKS:

Pre-Event 

• Agree a team budget with Gate MetaLead
• Monitor budget and ensure that all necessary materials are procured
• Recruit and train a team of volunteer Greeters
• Create a rota of daily shifts and ensure it is shared with relevant parties including Volunteers Coordinators
• Act as a first point on contact for matters related to Greeters team
• Monitor Greeters email and ensure timely responses to queries
• Disseminate any Greeters information to team, other Leads, and wider community as appropriate
• Participate in any planning meetings relevant to your role
• Liase with Gate Lead to develop procedure for Greeting bus arrivals (100+ people per bus)
• Liaise with Ticketing Team to ensure early entry access for volunteers that require it

On-Site

• Ensure that Greeters station is staffed and volunteers attend shifts per agreed rota
• Provide any necessary training to volunteer Greeters
• Provide support to Greeters as necessary including being a point of escalation for any issues or concerns
• Work closely with Volunteers Coordinator to carry out any recruitment on-site including keeping rotas updated at No Info
• Work closely with Gate to ensure that all participants are welcomed to site and provided necessary information to enjoy Nowhere 
• Participate in any on-site meetings relevant to your role
• Carry out any site management shifts according to agreed rota
• Ensure that participants arriving via bus are greeted per agreed procedure

Post-Event

• Provide feedback and highlight any areas that may need review or improvement
• Participate in any all lead meetings for debriefing as required
• Create project plan for following Nowhere

TIME COMMITMENT:

Pre-event: Attendance at planning meetings/training sessions, maintaining a presence on Leads List and Slack for internal communications, and creation of shift rota

On-site: Per agreed shifts/days in conjunction with Greeters Co-Lead and any site management shifts as agreed

Post-event: Providing feedback in Post Nowhere Report and attending annual All Leads Meeting 

PURPOSE/SUMMARY

Gate is the first and last encounter many participants will have with Nowhere as an event. The gate is open for approximately three weeks from set-up through strike. Gate is the first point of contact for local authorities and other visitors coming on-site. This role is responsible for the overall management of the gate while it is operational including volunteer resourcing and training. 

DUTIES/TASKS:

Pre-Event 

• Liaise with Directors, MetaLeads, and other Leads with regards to planning of Gate operations on site including expected arrival procedures, emergency procedures, and updating any new procedures put in effect
• Liaise with Communications to ensure pre-event communications are sent to inform the community about Gate practices/rules
• Be knowledgeable of all entry and departure procedures and respond to any related enquires (.e. early entry, prohibited items, ticketing, etc)
• Liaise with ticketing lead to plan for the launch of ticket sales and the division of responsibilities between Gate and Ticketing
• Review and update Gate policies and procedures (e.g. Malfare emergency response)
• Review and update Gate operations manuals
• Agree budget with MetaLead and Finance and monitor budget for Gate
• Recruit and train Daily Gate Leads and Gatekeepers
• Create a rota for Gate operational periods (three weeks approximately)
• Maintain Nowhere Drive Gate folders and ensure information is kept up-to-date
• Liaise with relevant leads regarding Gate structure, signage, and power supply
• Agree bus arrival plan and procedures with Bus Lead and Production
• Participate in any planning meetings relevant to your role.

On-Site

• Ensure that Gate is fully resourced with a Daily Gate Lead and Gatekeepers for all shifts during the three weeks from set-up through strike
• Work with Volunteer Coordinators to recruit on-site as needed and rota updated with No Info
• Keep all Daily Gate Leads informed of any safety and security protocols and/or developing issues/situations on site that will affect gate
• Ensure that there is at least one Spanish speaker on all Gate shifts during operation or arrange for interpretation from Malfare on-call interpreter
• Maintains a presence supporting Daily Gate Leads and Gatekeepers and keep MetaLead updated as needed
• Responsible for liaising with No Info, LNT, and Strike leads ensuring all volunteers are informed about local recycling points, waste facilities and local resources.
• Ensure Gate materials are packed for one year of storage and inventory is recorded 
• Participate in any on-site meetings relevant to your role
• Carry out any site management shifts according to agreed rota

Post-Event

• Provide feedback and highlight any areas that may need review or improvement
• Participate in any all lead meetings for debriefing as required
• Create project plan for following Nowhere

TIME COMMITMENT:

Pre Event: February to June – recruitment, rota creation, manual update, online trainings, procurement for Gate, email and Skype liaising with other leads.

On-site: Two days prior to Gate Opening (for Early Entry) till Gate Closure at end of the Event (Striking Gate is not the responsibility of the Gate Lead) – approximately two weeks in total On-Site.

Post Event: Compiling the Post Nowhere Report, liaising with other Leads and Site Administrator, attending/participating in the All Leads Meeting

TIMELINE:

JANUARY:

• • Engage in knowledge-sharing with the past Gate Leads.
  • Begin receiving the emails for gate@goingnowher.org

• Take charge of the GoogleDrive for Gate and organise the content from the previous year in a manner that makes sense to you – without deleting the previous year’s items.

• Identify a co-lead as required, train the co-lead and create an effective work relationship.
• Prepare the rota and begin recruitment of Gate Krew via online methods

FEBRUARY:

• Read and review all event time policies with regards to Emergency responses, liase with relevant Leads in the process of refining these policies.
• Update the Gate Manuals with any changes to policy from the year before and train any veteran Gate Katz so that they are ready for such changes.
• Liaise with Malfare Lead to ensure unified response in case of Emergency situations.
• Agree to expected budget with MetaLead
• Liaises with Storage Lead regarding Gate Container, and with Build Lead so that Gate structure is built before Gate opens (for Early Entry)
• Liaises with various leads to discuss and decide on entry policies, early entry plans, and any updates to Gate operations since the year before.

MARCH: 

• Liaise with Placement Lead regarding location of Gate structures (including container orientation), Greeters station, and traffic management and flow both on and off site.
• Liaise with Signs Lead request any additional suitable signage and delineation for traffic management (see inventory of Gate Container for current signage)

APRIL:

• Liaise with Barrios and Art/Innovation to identify expected early entry arrivals for projects and ensure information is recorded and shared with Daily Gate Leads and Gatekeepers
• Identify power and lighting needs for Gate and relay information to Lighting and power Leads.
• Liaise with Bus Lead to plan and painlessly execute a system for processing the arrival of up to 120 individuals by bus on site (post Early Entry)
• Identify and source individuals to act as “Daily Gate Leads” – see DGL training Manual

MAY:

• Print and ring-bind the Gate Log Book – adapt paged from files can be found in Google Drive from last year.
• Plan pre-event sourcing of essential supplies for on-site Services, i.e. consumables for crew on shifts (energy drinks, snacks) liaise with Fluffers or Werkhuas leads for this, as well as other items (i.e. weatherproof clothing, furnishings, décor, sound system). 
• Fill Gate Rota for the duration of gate operations on site to ensure 24 hour coverage by Krew of 4 Katz (6 hours shifts) and a Daily Gate Lead (12 hour shifts).
• Ensure all shift leads have access to emergency protocols, and are familiarised with the layout of the site, organisation of nowhere and key resources to be used in an emergency.
• Liaise with Build Leads with regards to the erection of, decorating of, and equipping with light and power of Gate structures is completed before opening of Gate (Early Entry).

JUNE:

• Ensure all plans for access to ticketing information are available before departure of first build team to site and clear instructions and plans are in place for Gate Krew until the arrival of ticketing lead (normally just prior to event opening). 
• Prepare easy-access tools for Gate Krew to use at the gate including key phrases, radio channel guide, laminated procedures sheets, laminated ‘who to radio’ sheets. 

JULY:

• Attend the Malfare training session on-site.
• Supervise and address and information request about Gate – the structure, Rota, Krew, procedures, etc.
• Maintains a presence supporting Daily Gate Leads, Gate Krew (and potentially Greeters as well). – NOTE: this is not a permanent presence, check-in to ensure that the welfare of the team members is met and always thank these people for their time and energy – regularly ask if any problems occurred and assist where possible or refer to Site Lead.
• Maintains an ‘ear to the ground’ (and on Radio when on-comms) about any issues on site which may affect Gate or a shift’s rota – i.e impending weather, flu epidemic/bug, etc.
• Ensures Gate Log Book is filled in by Krew on a shift-by-shift basis –  i.e. visits by law enforcement, issues with unwelcome guests, financial transactions.
• Works to trouble-shoot any issues with Gate operations early in the process to improve them over the rest of the event period, be flexible and adaptable. 
• Liaise with Barrios (i.e. Costume Camp) to have a ‘return box’ at Gate for Exodus.
• Ensure inventory is packed properly for one year of storage and that inventory is taken and shared with Storage Lead
• Moop sweep Gate area following close of operations and packing container

AUGUST:

• Complete Post Nowhere Report including highlighting areas for improvement and lessons learned
• Update job description and gate manual if necessary

PURPOSE/SUMMARY

The Safe House Lead is responsible for overseeing the off-site Safe House location in the near-by town of Sariñena.The safe house is a quiet and safe place off-site, used to help volunteers rest and recover during Build and Strike. The goal is the prevention and treatment of burnout, and a place for recovery in case or injury or illness. As the Safe House Lead, you make sure that Safe House can be used for its intended function, and you are the contact person between teams on-site and the volunteers or participants using the Safe House.

This role would be great for someone with a calm disposition, who likes to take care of people by creating a relaxing and comfortable environment.

ACCOUNTABILITIES

Contractual obligations regarding the safe house are managed by Coordinators.

Eligibility for access to the Safe House will be the prerogative of Volunteer Coordinator and Participant Wellness Department leads, who will define when someone should be transported off site and the duration and conditions of the stay. The owner of the house will have a cleaner come each week to deep clean.

TASKS/ TIME COMMITMENT 

This is a role that is critical during Build and Strike; the safehaus lead can be a different person for each period. For build Safehaus lead we need someone who is available from the beginning of build in mid June. For Strike, the person will need to be available July 7th-July 15th. 

PRE EVENT 

• Learn Safe House policy
• Establish volunteers rota

DURING EVENT (Build / Strike) 

• Keep track of who is staying at Safe House and the number of available beds
• Be reachable in case of emergencies
• Keep track of Safe House keys
• Oversee Safe House volunteers
• Make sure that the house is ready to receive people when needed
• Clean (sheets for the beds, kitchen, etc)
• Remind people of responsible use of Safe House (not a party space, respecting the neighbours etc)

• Document any damage to Safe House, things to fix or replace etc

POST EVENT

• Provide feedback and highlight any areas that may need review or improvement (including Post Nowhere Report)
• Participate in any all lead meetings for debriefing as required

PURPOSE/SUMMARY

The Census Lead is responsible for everything related to the census, which helps Nowhere learn about participant population demographics, transport and travel choices, and their experiences at Nowhere. The census is sent to all ticket holders following the event each year and is then analyzed and results reported to the community. Census information informs planning and producing Nowhere by identifying areas that can be improved and any changes that can be made. The role may be occasionally called upon to create other surveys of the Nowhere community to inform decision making – for example allowing pets at Nowhere.

DUTIES/TASKS:

Pre-Event 

• Assess census from previous year to identify any questions that should be removed
• Solicit new questions from Leads and MetaLeads and assess for inclusion in current year census
• Send final census questions to translation team to translate into French, Spanish, German, and Italian
• Create or update census survey questions in survey monkey and 
• Complete and test run of the survey in all languages
• Ensure that final tested census is ready for distribution post Nowhere
• Participate in any planning meetings relevant to your role

On-Site

• Participate in any on-site meetings relevant to your role
• Carry out any site management shifts according to agreed rota

Post-Event

• Ensure that the census is sent to ticketholders shortly after Nowhere
• Ensure that a reminder is sent out to all ticketholders before census closes
• Close census and collect data for analysis
• Analyse data and make comparisons to previous years
• Collate comments from participants sorted by topic
• Produce analysis report and review with MetaLead
• Publish report for Nowhere community to review
• Provide feedback and highlight any areas that may need review or improvement
• Participate in any all lead meetings for debriefing as required
• Create project plan for following Nowhere

TIME COMMITMENT:

Pre-event: A few hours a week most of the year increasing as Nowhere gets closer

On-site: Agreed site management shifts

Post-event: A few hours a week for first couple of months following Nowhere as well as attending and participating in Annual Leads Meeting. 

TIMELINE:

MARCH: 

• Save previous census as new census in Survey Monkey
• Send an e-mail to Leads and MetaLeads to ask for any desirable changes in the census and new questions including deadline for submissions

APRIL:

• Send reminders to Leads and MetaLeads about question submissions and deadline
• Remove any questions that will no longer be used
• Update any questions that have been changed for that year

MAY:

• Send reminders to Leads and MetaLeads about question submissions and deadline
• Close submissions at deadline
• Send all new questions to translation team to translate into French, Spanish, German, and Italian
• Add new questions to census

JUNE:

• Test run census in all five languages

JULY:

• Check with MetaLeads and Project Manager that there are no questions to be added following that year’s event
• Send final census to MetaLead for review
• Liaise with ticketing team to get updated ticket holder list

AUGUST:

• Send census to all ticket holders with deadline clearly noted
• Close census and begin data analysis

SEPTEMBER/OCTOBER:

• Prepare census analysis report
• Send report to ticket holders and wider community