Role to be filled

Welfare | Training Coordinator

Year Round And On Site

PURPOSE/SUMMARY

Welfare Enough is a sober, calm tent for Nowhere participants who are overwhelmed, or simply want a cup of tea and a conversation with a  listening ear. It is open 24/7 with a shift lead and volunteers (sometimes called “Welfairies”).

Since there is so much sensitivity and nuance in the volunteers’ role, it is important to be trained both pre-event and during the burn. This is where the training coordinator role comes in. It is about organizing and delivering volunteer training sessions, using training resources available from previous years at Welfare, and adjusting them as necessary. At least two online pre-event training sessions, as well as two on-site training sessions, need to be delivered. It is a year round event starting March – September and involves working closely with Welfare Leads and Welfare Team members via online meetings.

Tasks and Time commitment

Here’s an example of *some* of the tasks you’ll be helping with throughout the year:

Pre-Event

  • Plan for training content
  • Deliver the online training as per previous years, or work with the Welfare Leads to develop new training materials
  • Ensure that the volunteers have attended training

During Setup, Event and Strike

  • Ensure the FIST timetables are printed and available in an appropriate and readable way
  • Deliver two training sessions for volunteers, following previous year work or developing new materials with the Welfare Leads
  • Ensure that volunteers have been signed off to work in Welfare
  • Take a lead shift of Welfare

Post Event

  • Take part in the Census.
  • Provide written feedback in the form of a Post Nowhere Report (PNR) and in a wrap up meeting with your team as appropriate.
  • Attend the annual All Leads Meeting (ALM) in Barcelona if possible.

Which department does this role belong to

Welfare

Required Skills

  • Fluent in English
  • Experience of volunteering for Welfare, at Nowhere
    or similar event
  • Must understand and uphold the aims and ethos of Welfare services
  • Patience, compassion, and calm under stress
  • Passionate about Nowhere and Welfare
  • Organized and keen to Get Stuff Done!
  • Strong communication skills
  • Basic IT skills: Spreadsheets, social media, a willingness to work with FIST
  • Understand basic GDPR requirements for volunteer data and commit to maintaining their privacy

Bonus Skills

  • Experience in the health, mental health or social work fields
  • Fluent in Spanish and/or French

Responsible to

Welfare Leads

Responsible for

Managing the training of the volunteers for Welfare Enough

Perks

  • Support and guidance from your Leads and Team Members
  • The warm glow of being part of the Welfare Team and the wider NOrg family
  • The satisfaction of knowing you are playing a big part in making Nowhere participants’ experience safer and happier and contributing to the success of Nowhere
  • The opportunity to buy your ticket before the general sale next year
Interested? Contact welfare.enough@goingnowhere.org
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